Terms & Conditions

APPLICABILITY OF THE AGREEMENT

This Agreement (“user agreement”) incorporates the terms and conditions for CURIOSO E JUBILANTE - LDA (hereinafter referred to as "the Company") to provide services to the individual(s) (“the User”) intending to purchase or inquire about any products and/or services offered by the Company via its websites, customer interfaces, sales representatives, or any other communication channels.

Both User and the Company are individually referred to as a “party” and collectively as “parties” to this Agreement.

USER ACKNOWLEDGEMENT

By accessing or using the Company’s services, the User acknowledges having read, understood, and agreed to the terms and conditions outlined in this Agreement. These terms will govern all transactions and services provided by the Company and are binding on both parties.

The Company reserves the right to terminate access to its websites, services, or communication channels at any time for maintenance or any other reason, without prior notice.

Additional Terms of Service (TOS) specific to services or products (e.g., car rentals, excursions, holiday packages) may apply. These additional terms will form part of this Agreement, and in case of conflict, the terms of this Agreement will prevail.

THIRD-PARTY SERVICES

The Company acts as an intermediary for certain services provided by third-party operators (e.g., transport providers, accommodation, and excursion organizers). The User must adhere to the terms and conditions of these third-party operators, which may include fare rules, operating policies, and additional terms. The Company is not responsible for any discrepancies or issues arising from the third-party services.

FEES, PAYMENTS, AND CANCELLATIONS

• Service Charges:

• The Company reserves the right to charge fees for certain services, listings, or transactions and may alter fees at its discretion.

• Taxes and Duties:

• Users are solely responsible for any applicable taxes, duties, or fees arising from their transactions.

• Refunds and Cancellations:

  • Refunds for unutilized or canceled services will be processed in accordance with the cancellation policies of the third-party operators and the Company’s policies.

  • Refund requests must be submitted within 10 days from the intended service date. Requests after this period will not be entertained.

  • Refunds may be subject to applicable cancellation and service charges.

• Reservation Failures:

• In the event of a reservation failure, the Company will provide a refund but is not obligated to secure alternative bookings or compensate for losses incurred.

CONFIDENTIALITY AND DATA PROTECTION

• Confidential Information:

• Any information marked as confidential by the Company must be treated as such and not disclosed unless required by law or to fulfill the obligations of this Agreement.

• Data Protection:

• The Company complies with the General Data Protection Regulation (GDPR). User data will only be collected, processed, and stored for legitimate purposes and in accordance with the Company’s Privacy Policy.

  • Users have the right to access, rectify, or delete their personal data at any time.

  • For data-related queries, Users can contact the Company at [insert contact email].

USER RESPONSIBILITIES

• The User agrees to provide accurate and valid information when using the Company’s services. Providing false or misleading information may result in cancellation of bookings or denial of services without a refund.

• The User is responsible for ensuring compliance with all applicable laws, including immigration and visa requirements, during their travel or use of services.

• The User confirms they are of legal age to enter into binding agreements and are not barred by any law from availing the services.

FORCE MAJEURE

The Company shall not be held liable for non-performance or delays in services due to circumstances beyond its control, including but not limited to acts of God, natural disasters, labor strikes, pandemics, government actions, or technical issues.

In such cases, the Company will make reasonable efforts to notify the User and may offer alternatives or refunds as applicable.

LIMITATION OF LIABILITY

• The Company’s maximum liability in any circumstance shall be limited to the amount paid by the User for the specific service.

• The Company is not liable for:

  • Any indirect, incidental, or consequential damages arising from the use of its services.

  • Errors or omissions on its website or communication channels.

  • Losses caused by third-party service providers.

INSURANCE

Unless explicitly mentioned, the Company does not provide insurance coverage as part of its services. Users are advised to obtain adequate travel insurance independently.

FEEDBACK AND SOLICITATION

The User agrees to receive promotional offers, service updates, and feedback requests from the Company via email, SMS, or other communication methods. Users may opt out of such communications by contacting the Company at [insert contact email].

TERMINATION OF SERVICE

The Company reserves the right to deny or terminate services at its discretion in the following cases:

• If the User breaches the terms of this Agreement.

• If the User provides false or unverifiable information.

DISPUTE RESOLUTION AND GOVERNING LAW

• This Agreement shall be governed by and construed in accordance with the laws of Portugal and the applicable laws of the European Union.

• Any disputes arising from this Agreement will be subject to the exclusive jurisdiction of the courts of Portugal.

FINAL PROVISIONS

• The headings in this Agreement are for convenience only and do not affect the interpretation of the terms.

• If any provision of this Agreement is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.